Privacy Policy

At CoolGiftBox.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

Name, shipping address, billing address, phone number, and email address
Payment information (processed securely through Stripe – we do not store card details)
Information about your use of our site, including cookies, analytics data, and browsing activity

2. How We Use Your Information

Process and fulfill your orders
Communicate with you about your purchases or customer service inquiries
Send promotional emails or newsletters (you may unsubscribe at any time)
Improve our website, products, and customer experience

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies to:

Enable essential site functions (such as shopping cart and checkout)
Analyze site traffic and performance (e.g., Google Analytics)
Provide relevant promotions and personalized experiences

You can disable cookies through your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell or rent your personal information. Your data is only shared with trusted service providers necessary for business operations, such as:

Stripe (for secure payment processing)
Shipping carriers (to deliver your order)

5. Your Rights

Request access to the personal information we hold about you
Request corrections or updates to your data
Request deletion of your data (subject to legal and accounting obligations)
Opt out of promotional emails by using the “unsubscribe” link or contacting us directly

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. All payments are processed through Stripe using encryption and industry-standard safeguards.