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Realtor Promotional Items

Stand out with realtor promotional items that showcase professionalism and attention to detail, leaving clients with a lasting reminder of your brand and exceptional service.
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Frequently Asked Questions

About Us

CoolGiftBox makes branded gifts and promo products simple, fun, and impactful.
We specialize in custom gift boxes, corporate giveaways, and client appreciation gifts that showcase your brand.
Browse our FAQs to learn about our products, services, and customization options.
Need more help?  Our support team is always here to assist! Contact Us

Our Chocolate and Gift Box

Our chocolates truffles last a very long time, all products come with an expiration date on the box. 12 months is the standard shelf life!
Our product page shows discounts based on quantity. Higher quantities would be anything over "20" 6 packs Contact Us for more.
It takes few days to a week for the design and about a week for shipping.
But once the design is ready, the production and assembly of a box is few days at most. So your repeat orders are very quick.
Absolutely! Our chocolate gifts are customer favorites—clients love them, and they make every occasion more memorable.
Whether for business or personal giving, they’re always a hit.
Yes! We can provide our template if you would like to design your own.
However, if you would like to use our dedicated design team its absolutely free and definitely recommended.
Each Individual box is 5in x 5in x 1.25in. A 6 pack holds 6 boxes :)
Yes, you can freeze chocolate, but temperature changes may cause “bloom,” a harmless white film on the surface. Don’t worry,
 it still tastes just as delicious if enjoyed within the recommended time.
Yes, all of our chocolate truffles are kosher.
Yes our chocolate truffles are gluten free, made from all the finest ingredients.

Ordering

You can either order directly online (on the individual product page) or by calling us at 1-877-583-3216.
If you encounter any issues during the order process, don't worry! We're here to help. Please contact us by Email or call at 1-877-583-3216
We’ll do our best to update your order within 30 minutes of purchase. After it’s been processed or shipped, we’re unable to make changes or cancellations.
It takes 2 business day to prepare your pre-made order. 

Custom order may take Few Days To A Week For The Design And About A Week For Shipping. 
Once The Design Is Ready, the Production and Assembly of a Box Is Few Days At Most. So Your Repeat Orders Are Very Quick.

For shipping times please refer to our Shipping Policy
If you spot an error on your order, please let us know by email. We can’t accept changes by phone, but you can simply reply to your order confirmation email to reach us.

Many companies charge setup fees for printing, engraving, or embroidery. At CoolGiftBox, we never add setup charges - you’ll never pay extra for customizing or choosing one of our premade boxes.

No setup fees - custom or premade, the price you see is the price you pay

We take every step to ensure accuracy. Before production, you’ll review and approve your Custom Order and Virtual Art Proof.
We guarantee your custom order will arrive on time, exactly as approved, with our commitment to quality and customer satisfaction.
Our minimum order is a pack of 6 for custom logo / branding 
Absolutely. However, we reserve the right to inquire about sample requests. Please send us an email about samples.

Payment Information

We accept VISA, MasterCard, and American Express.

Shipping / Returns

At this time with offer Free shipping to Continental United States street addresses.
If your address  P.O. F.P.O. and A.P.O. boxes please Contact Us before purchase, so we can provide an accurate shipping rate
please read our Shipping Policy
Yes we do! We have custom cold packs on large orders to keep our products cold even in the summer!
CoolGiftBox guarantees high-quality products at fair prices.

Your custom items will be delivered exactly as approved and free from defects - or we’ll refund you.

Because each order is personalized and many of our gifts include food items like chocolate,
returns cannot be accepted once printed or shipped, except in the case of defects.

If an issue arises, our resolutions team will make it right.
Please read our Refund Policy
Our standard freight method is UPS/USPS Ground Service.
After your order has been shipped, you will receive a notification email containing the tracking link.
If, for some reason, you do not receive the email, please Contact Us
Yes! CoolGiftBox can ship branded gifts, promo products, and appreciation gifts directly to individual addresses - perfect for employees, clients, or corporate gifting. Simply provide us with your recipient list and we’ll handle the rest.

For an accurate shipping quote, reach out to our team - we make shipping custom gift boxes easy and stress-free.
Start by checking your tracking status. If it shows delivered but you haven’t received your order, 
contact us and we’ll open an investigation with UPS/USPS. 
Rest assured, we’ll take care of the process for you.

Artwork / Design

We accept most popular file formats, including JPEG, PNG, TIFF, BMP, and more.

Please ensure you own the copyright or have permission to use the image. For best results, provide a high-resolution file (150 dpi at actual size).

Typical file sizes range from 100KB–5MB, but we can accept files up to 12MB.
Please send your current artwork for our review. We will provide feedback on any necessary changes
and will do everything possible to prevent artwork-related delays.

If needed, our team can often quickly recreate your logo for free.
We have a talented in-house art department that is available to create a design/logo for you.
If you order online, you can upload your art during the order process. or send us an email
We archive every logo for future orders, making reordering custom gifts and branded products easy.

We can also update your logo or add text - usually at no extra charge.
Our graphic design team can refresh an old logo or turn your ideas into a stunning design - completely free.

With years of experience creating logos for branded gifts and promo products,
they know what works and can transform your vision into something effective and eye-catching.